TeamUp alternative
Let’s be straight: TeamUp is good software and owners generally like it. This page isn’t going to pretend otherwise. There are two places it hurts, and both are the sort of thing you only feel once you’re in it — what your members experience when they open the booking app, and a price that goes up as you fill the room.
Strong OS vs TeamUp
| Strong OS | TeamUp | |
|---|---|---|
| Member app rating (UK) | Our app, our problem to fix | 1.2★ Google Play · 1.6★ App Store |
| Priced by member count | No — flat | Yes — bands by active customers |
| Ownership | Founder-owned, independent | DaySmart (LLR Partners / Parthenon Capital) |
| Built for | Studios that run classes | Class-based fitness (broad) |
| Interface | Modern & fast | Capable, dated in places |
| Onboarding & migration | Hands-on, included | Self-serve, with support |
Every TeamUp figure above is taken from a primary source — their own pages, their own store listing, or data we collected ourselves. All of them are listed at the foot of this page with the date we checked them.
TeamUp’s member booking app is rated 1.2 out of 5 on Google Play in the UK and 1.6 out of 5 on the UK App Store. Those complaints don’t reach TeamUp — they reach you, at the front desk, about software with your studio’s name on it.
TeamUp prices by how many active customers you have, so the bill steps up as you fill classes. We don’t charge by member count. The number of people in your room is your business, not a billing input.
TeamUp was acquired by DaySmart — backed by LLR Partners and Parthenon Capital — in September 2022. Strong OS is founder-owned with no investors and nothing to exit to.
Shifting a member to another class shouldn’t mean cancelling and rebooking, and paying the processing fee on both. Small thing; it happens all week.
Hands-on onboarding, your data moved for you, and the founder on the other end afterwards.
TeamUp is the platform the fitness community most often recommends, and deservedly. Owners rate the admin side highly and the support has a real reputation. If your members are happy and you’re not near the top of your pricing band, there is no crisis here — this is a comparison for people who already feel one of those two things.
No, and we’re not going to argue that. Owners like TeamUp and the support has a good name. The two honest gaps are the member booking app — 1.2★ on Google Play UK, 1.6★ on the UK App Store — and pricing that rises with your active member count. If neither of those is biting, stay where you are.
TeamUp’s pricing calculator charges by how many active customers you have, so growing pushes you up a band. Ours is flat — the same whether you have 90 members or 290. We’ll give you the number on the call and you can put it next to your current bill.
Because it has your name on it. When a member can’t stay logged in or a booking silently fails, they don’t review the software — they message you, or they stop coming. It’s the least visible reason studios switch and the one members actually care about.
We move your members, memberships, class packs and remaining credits, and we do it — not you. If your memberships collect by Direct Debit through GoCardless, mandates can transfer in bulk without members re-signing anything. We’ll walk through your specific setup before you commit to a date.
Book a 20-minute demo and we’ll show you exactly how a switch from TeamUp would work for your studio.
Sources
TeamUp publishes its own terms and can change them. If you spot something here that is out of date, tell us at hello@strong-os.com and we’ll correct it.